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Ministère de la Sécurité publique

Filing an Insurance Claim

What you should know about Filing an Insurance Claim

  • As soon as you can, contact your insurance company to notify them about damage you have incurred; they may check your coverage and explain what to do next.
  • Make of list of items that have been damaged or destroyed and, where possible, take photographs or a video of the items before disposing of them.
  • Take the necessary precautions to prevent further damage and keep receipts for expenses you incur as a result of the incident.
  • Keep all receipts for lodging and meal expenses outside of your home. Depending on the cause of damage and your policy, these costs may be reimbursed.

This information is taken from the Insurance Bureau of Canada
Phone: 514 288-4321 or 1 877 288-4321 (toll free).

Dernière mise à jour : 28 avril 2009