Ministère de la Sécurité publique

Québec Alert Ready - Report an Issue

If you have a problem or an issue with a test message or alert from Québec Alert Ready, you can report it using this form.

Citizens should inform their service provider (cable operator, cellphone company) if they are experiencing any issues.

Radio broadcasters and telecom companies

Radio broadcasters and telecom companies should contact Pelmorex Communications inc

*Required Field

Report an Issue

CRTC’s requirement

The Canadian Radio-television and Telecommunications Commission (CRTC) requires television and radio broadcasters and wireless service providers to broadcast alerts issued by Ministère de la Sécurité publique or Environment and Climate Change Canada in alert target areas, without exception or the option of unsubscribing from this service. Alerts are issued for events that present an immediate danger or imminent threat to your life, allowing you to take action to ensure your safety and that of your family or others. For these reasons, alerts are considered critical to everyone in target areas.