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In Case of Flooding

Flooding can occur in any season, but is more common during spring thaw or following a heavy rainfall. A few simple actions, however, can prevent damage and potential problems.

If a Flood Advisory is Issued

  • Move items from the basement or ground floor upstairs.
  • Plug sewer drains in the basement.
  • Shut off gas and electricity. If the water level has already started to rise in your home, ensure that you stand on a dry surface and use a wooden broom handle to shut off the main power switch.
  • Follow news on the radio, television or Internet to find out how a situation is unfolding. Follow safety procedures that are issued.

During a Flood

  • Leave your home if the water level forces you out or if authorities order you to leave.
  • Bring along your emergency kit, warm clothing and raincoats.
  • If you are using a vehicle, drive carefully and do not hesitate to abandon your vehicle if the engine stalls.
  • Notify municipal authorities where they can contact you if you do not plan to go to a public shelter.

When the Waters Recede

  • Seek advice from an electrician before turning the power back on.
  • Seek advice from a professional before turning on your furnace.
  • Contact the municipality to find out if the water supply is safe to drink. If in doubt, boil water for five minutes. If your drinking water comes from a well, have it analyzed before using it.
  • Discard any food or medicine that has come into contact with water.
  • Use boiling water to sterilize kitchen materials and utensils.
  • Watch for mould (musty odour, a smell of dirt or alcohol, green or black stains on the floor or walls); it can be a health hazard. If you experience mould-related health problems, consult a physician immediately.
  • Use photographs or videotapes to document and inventory water damage to your property. Notify your municipality and insurer of damage. Keep all receipts and proofs of purchase for goods that have been damaged for your claims.

Some types of water damage can be prevented or limited if a back flow valve has been installed.

A back flow valve is a device that presents sewage water from an overloaded connection to the main sewer from backing up into a basement. The valve closes automatically when sewage water backs up.

Contact a qualified specialist.